Privacy policy

At Crooked Road Herbal Reserve, we value the privacy of our customers and are committed to protecting their personal information. This privacy policy explains how we collect, use, and protect the personal information of our customers when they use our online store.

We collect personal information from our customers when they create an account, place an order, sign up for our newsletter, or contact us for support. This information may include their name, email address, shipping and billing address, phone number, and payment information.

We may also collect information about our customers' browsing behavior on our website, including the pages they visit, the products they view, and the ads they click on. This information helps us to improve our website and services.

We use the personal information we collect from our customers to process their orders, send them updates about their orders, and provide customer support. We may also use this information to send marketing communications about our products and services, but only if the customer has given us permission to do so.

We may use information about our customers' browsing behavior to personalize their shopping experience and to improve our website and services. We will not sell, rent, or disclose personal information to third parties without our customers' explicit consent, except as required by law or as necessary to protect our legal rights.

We take the security of our customer's personal information seriously and take reasonable measures to protect it from unauthorized access, use, or disclosure. This includes using secure payment gateways, encryption, and firewalls. Our legal basis for processing personal data is either our customers' consent, our legitimate interests in providing our products and services, or as necessary to comply with legal obligations.

We will retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal obligations or to resolve disputes.

We may update this privacy policy from time to time to reflect changes in our practices or to comply with legal requirements. Customers will be notified of any changes to this policy on our website or by email.

If you have any questions or concerns about our privacy policy or the handling of your personal information, please contact us at [contact email or phone number].

Thank you for choosing Crooked Road Herbal Reserve. We appreciate your trust in us and are committed to protecting your safety.